Our clients trust us with their email, domain names, applications, and websites. They trust that they will not have to bother with problems related to our products and services.
This works because we have a unique relationship with our clients and our hosting provider. Our clients could go with a less expensive provider...
The difference between emajen hosting and others?
If you did not host your website through Emajen and our partners this is how the security scenario would play out:
- You pay the hosting provider a small annual fee - Emjen charges a small annual fee.
- Your website would need to be updated regularly to the latest software - hosting providers do not offer this, it must be done by the account holder - Emajen does this at no additional cost to you.
- Your website becomes the target for a hacker and is compromised - hosting providers will shut down your website until you fix it at your expense and sometimes even cancel your account - Emajen provides 24/7 protection and active scanning so we catch attacks before we're compromised with minimal downtime.
Emajen has proactive technical service. Our developers run scripts to update our software. This software runs our clients email, applications, and websites. We watch over our servers, watching for malicious activity which can bring an entire server down.
Emajen has proactive customer support. Many of our clients operate and manage their own applications and websites. Often we get a request for new features, tutorials or other related information. Sometimes there are technical problems, kinks and stuff that breaks on our websites from improper use or otherwise. We stand to give advice, support, direction, and to take things off your hands.
What if something brought your site to it's knees and offline? Some mistake in an update you made to your site, hackers, or any various number of things that can go wrong? Would the less expensive provider fix it? Would they be able to resolve all your issues with one phone call?